1. Please always use the light out of its package.
2. Before starting use of the light, please check if the light was damaged during transportation. If anydamage shown, please DO not install or use it.
3. Any maintenance should be performed by trained professionals only.
4. Keep packaging material away from the reach of children and pets. Risk of suffocation!
5. Try to avoid looking directly in the LED beam-especially for extended periods of time. Do not shine theLED light in another person's eyes.
6. Never cover the lights by other objects.
7. Never allow the light to come into contact with open flames or external heat source
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. Is it OK to print my logo on led light product and do customized packaging?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6: Do you offer guarantee for the products?
A: Of course, we offer 2-5 years warranty to our products.
Q7: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.